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Shipping, Returns & Terms

Terms and Conditions

 Delivery

Royal Mail Standard Delivery -  £2.99

Royal Mail Next Day Delivery (ordered before 12) - £7.50

All orders are printed and decorated by myself only so please bare this in mind! I will always try to have orders completed and posted within 3 working days.  (Unless you have ordered before 12 and require next day delivery)

As soon as your order has been shipped you will receive an email. If you have not received your delivery within 7 working days or have any other queries, please email hellogingermagpie@gmail.com

 

Returns & Exchanges

Sorry your order wasn’t perfect!

Although we hope that every single customer will love their Ginger Magpie item, we understand some things just aren’t right!

You can return any item for a refund or exchange it for another size of the same item within 14 days of receiving your original order. If you want to exchange your item for a different item/design then you will need to return it for a refund and complete a new order.

A returns form was supplied with your order, please complete this and post the item back to us. We cover the cost of returns and exchanges, your welcome!

Before returning your item, please ensure it in unworn, in the original packaging and with all labels and tags still attached.

Original shipping charges are non-refundable.

All returns and exchanges will be processed as quickly as possible, once we have received your package your return should be processed within 14 working days. You will receive an email once your return has been processed.

Any further queries, please email hellogingermagpie@gmail.com

Return Address

 

Ginger Magpie Returns

13 Park Avenue

Lydiate

Liverpool

United Kingdom

L31 0BT